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CASE STUDY - SCHOOL

U-Pick-Up

This is a mockup app that is designed to provide the citizens of San Francisco a way to help clean and pick up litter and other garbage on the streets. Users can either take a photo of the trash to report it or they can pick up the trash and notify others that the task is completed.

Role

User Research, Branding, UI/UX Design

Problems & Constraint

For a long time, San Francisco has been a city known for its beauty and high-end living. Due to several outcomes, the last few years have left the city with a lot of trash. Unfortunately, words like dirty and gross are now associated with the city of San Francisco, which needs to change.




Coming up with a new app idea comes with a few challenges like limited research and resources. There is very little competiton for this kind of app, which is great but you don't get to see what works and what doesn't before hand.

Key Insights

It is pretty common knowledge of why the city is dirty but I needed to understand what has been hindering San Francisco citizens from helping to keep the city clean. Here are a few things I learned from my research:

Busy schedules intimidate citizens from doing more.

Lack Of Time

Citizens are hesitant to go to areas of the city that may be unsafe.

Focused On Certain Areas

The lack of knowledge of what the government can do is keeping citizens from being motivated to help out.

Limited Info Given

Solutions

01.

Allow users to report the trash they see.

02.

Prioritize the map of the marked trash locations.

03.

Focus on content strategy to inform users.

Personas

Pinpointing a target market and coming up with personas was extremely helpful in understanding what the main focus of the app should be. I was able to do questionnaires and find out how to make the app more engaging and exciting for users.

Information Architecture

Layout was one of the biggest challenges I face while designing this app. I didn't know what the user flow should be. Creating the information architecture helped me visualize how the app could work and helped me organize my thought process.

Wireframes

Styleguide

Final Design

Sign In & Login

These opening pages show the clean design of the logo, a representation of what the city of San Francisco can become.

Map & List Page

When users open the app they will be able to see trash near their current location. Then they can go to the list and see if there's an opportunity to pick up some trash.

Report & Profile

The profile will soon be updated to show how much impact users have had in their neighborhood and show other friends who are on the app, providing group service activities. If a user doesn't have time, they can add to the list of trash by taking pictures and describing where and when they saw the garbage.